Can’t get Windows Live Mail to go Online

I had a weird Microsoft software issue today.  I was using Windows Live Mail on my Windows 7 PC.  I accidentally clicked on the ‘Work offline’ button in the top toolbar.  This button is right next to the ‘Send/Receive’ button which I had intended to click.  So, after I went ‘offline’ after clicking the wrong button.  After realizing this, I decided to click the button, which now was ‘Work online’ to work online again.  This didn’t get me online.  I had errors and it popped up a message box asking me if I wanted to work online.  I tried many times and it did not work.  I thought I had it figured out when I clicked on the ‘world’ icon at the bottom of the screen.  It said ‘Working Online’ after I clicked it, but it didn’t work.  When I clicked on the Send/Receive it still asked me if I wanted to work online and then I started getting the same errors again.

I then started to get anxious about how to get my mail!  I logged onto webmail and was able to get my mail.  Wheew, what a relief!  So, it is definitely a problem with Windows Live Mail.

So, then I did a quick Google Search and there were some posts saying that it was related to the Internet Explorer 10 upgrade.  Many posts said that you had to go back to a previous restore point.  Ouch, the other day I installed a large program which took hours!  I definitely did not want to do that.  Reading further, the posts said to start Internet Explorer 10 then try to ‘Work Online’ in Windows Mail.  I tried this and it did not work.  Some of the posts said to reboot.  I rebooted and then was finally able to ‘Work online’ in Windows Mail.  So, I think that you had to start Internet Explorer 10, then reboot your computer to be able to work online!

So, if you have this same problem just start Internet Explorer 10, then reboot your PC and you should be able to get online again!