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Tag: Combine 2 User Ids

Need to Install Microsoft Office 365 apps before Visio

Need to install Microsoft Office before Installing Visio

I have purchased a subscription to Microsoft Office and a subscription to Visio from Microsoft.  When I installed Visio first, I was unable to install the Microsoft Office applications.  So, I had to uninstall Visio, then install the Microsoft Office application, then re-install Visio.

This isn’t too big a deal, but you would think that you could install Visio first if you wanted.  The one complication with my setup is that I accidentally purchased Visio under a different Microsoft User Id because I didn’t remember that I had a previous Microsoft User Id.  I am not sure if this having 2 Microsoft User Ids is the cause of this issue or not.

Can’t logon to Business Microsoft Account on main Microsoft Logon Page

Note: There seems to be an issue with the Microsoft logon.  If you are logging on to a Business Microsoft User Id, you can’t logon using the basic Microsoft logon page.  Instead, you need to go to the Microsoft Office logon page.

Can’t combine 2 Microsoft Accounts

I contacted Microsoft about combining my 2 user ids and it was not possible.  I would need to cancel the one with Visio and add Visio to my account that has Microsoft Office.  I am going to wait until my Visio subscription expires, then cancel that user id.  If I still require Visio I will add it to the other account.

 

 

 

Author Paul JuzkowPosted on August 23, 2016Categories Microsoft Office, Tech SupportTags Combine 2 User Ids, Microsoft Account, Microsoft Logon Page, Microsoft Office, Visio

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